Does anyone have best practices for retaining volunteers they are able to share?

2 Oct

Retaining volunteers is rather a challenging opportunity. A few of proven practices based on results from a nationwide volunteer satisfaction survey…
– Survey volunteers to measure satisfaction and motivation, they like to be asked.
– Volunteers are more satisfied if you periodically offer them a variety of volunteer opportunities. They are equally satisfied whether or not they change volunteer positions.
– Volunteers are more satisfied when you offer them job specific training. They are equally satisfied whether or not they change volunteer positions.
– When designing a volunteer satisfaction surveys ask questions that provide actionable results. Analyze the results, and then make adjustments to your volunteer engagement program matched to your analysis.
– Volunteers are more satisfied if they have a supervisor, preferably a supervisor who cares…

Bonus practice…
– Ask volunteers how they would like to be recognized, and then incorporate the results into a year round volunteer recognition program, including saying thank you for volunteering or for contributing your time and talent.

Would be interested in other proven, best and innovative practices?

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